Yer: Dublin, İrlanda
URL: http://www.facebook.com/
Facebook is seeking Turkish speaking Account Managers to join our Online Sales Operations (OSO) team. Facebook’s OSO team is dedicated to supporting and growing its online advertiser base. Team members will be responsible for demonstrating the value of Facebook’s advertising solutions and providing support for all ad products. This position is full time and located in our Dublin office.
Responsibilities:
• Provide dedicated account management to strategic online accounts and agencies in the Turkish speaking region
• Troubleshoot to quickly resolve advertiser and agency issues
• Grow revenue and track retention of managed accounts and agencies
• Optimize advertiser accounts to improve performance, and to ensure compliance of ad campaigns
• Identify trends to enhance the customer support process and to improve team efficiency
• Work cross-functionally with sales teams and other organizations within Facebook
• Assist advertisers and agencies with marketing strategies and implementation of new tools and products
• Gather customer feedback to enhance ad products and the customer experience
Requirements:
• Fluency in written and conversational Turkish and English
• Excellent written and verbal communication skills
• BA/BS degree from a leading academic institution
• Strong critical thinking skills
• Entrepreneurial mindset
• Demonstrated ability to work and collaborate in a team setting
• Able to effectively prioritize tasks and manage time, even under high-pressure situations
• Extensive experience as a Facebook user and familiarity with Facebook’s ad products
• Direct client, customer service, agency, or working with agencies experience a plus
• Experience in a fast-paced startup, sales, and/or online advertising environment a plus
Başvuru Şekli: Başvurularınızı http://www.facebook.com/careers/department.php?dept=online-ops&req=160765163959073 adresinden yapabilirsiniz.
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