Fraud Analyst

Yer: Dublin, İrlanda

The Risk Management team works with teams across the company to enable new features, help our users stay safe online, and protect our company’s assets. As part of the larger Online Operations organization, we are at the front lines of Facebook and act as the human touch-point with our users. Our primary job is to detect and investigate potential fraud and take action to stop it. Besides reacting to existing incidents, we also like to play offense. We utilize our knowledge and insight to analyze future products to identify fraud vulnerabilities. In both cases, we work with engineering to develop proprietary tools and techniques to locate and neutralize the perpetrators. Successful candidates for this job enjoy finding patterns amidst chaos, solving puzzles, making quick decisions, working collaboratively, admitting when they made a wrong decision, and probably have an organized house . . . or at least know where everything is.

• Investigate accounts and transactions to stop fraudulent behavior
• Identify trends from investigations and reports
• Design countermeasures to stop fraud
• Review future products for vulnerabilities
• Suggest improvements in the tools and techniques to help scale the team
• Prototype and test new tools with the engineering team
• Review and take action on reports of fraud from outside partners such as chargebacks from banks


• BA/BS degree from a leading academic institution
• <1 years experience in customer service Avid Facebook user
• Excellent written and verbal communication skills
• Ability to work collaboratively
• Some knowledge of internet technologies such as IPs and cookies
• Experience with billing, payments, or investigations a plus
• Experience in a fast-paced startup environment a plus
• Candidate must have superb written and oral English and be fluent in one other language from the following: French, Turkish, Mandarin, Malay
• You must state your eligibility to work in the EU on your application

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